Return Policy

At Apex Creative Hub, customer satisfaction is our top priority. Please read our return policy carefully before making a purchase.

1. Digital Services

Due to the nature of digital services (e.g., web development, design, SEO), we do not offer returns once the service has been initiated or delivered.

2. Physical Products

If you purchase any physical items, you may return them within 7 days of delivery, provided they are unused and in original packaging.

3. Refund Process

To request a return or refund, email us at support@apexcreativehub.ltd with your order details and reason for return.

4. Non-Returnable Items

• Custom-designed digital products
• Used or altered items
• Promotional or discounted items

5. Resolution

We aim to resolve return issues within 5 business days.